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Orders are processed during normal business days (Monday-Friday, excluding major holidays). Orders are usually shipped out within 1 - 3 business day unless otherwise noted.

We use only the most reliable and trusted shipping services; once orders leave our facility, the actual delivery timeframe is dependent on the carrier.

If you have any concerns, questions or comments please email us at info@incidentcommandtraining.ca

Shipping Method	Shipping Time
Standard Ground Shipping	4-7 business days *Rural, remote & Canadian Territories excluded
Canada Post Expedited Parcel	3-7 business days